St Neots families hope for heating-system climb-down

FAMILIES in St Neots are hoping for an end to a 16-month battle to improve their homes’ heating systems.

Residents of Love’s Farm, who claim they were forced into fuel poverty because of excessive heating bills allegedly caused by NIBE boiler systems, were invited to meet Bedfordshire Pilgrims Housing Association (BPHA), Kier builders and NIBE last Thursday.

The meeting was called by BPHA after residents became increasingly frustrated when independent surveys into the claims proved inconclusive.

Love’s Farm representative Sam Claussen, of Bargroves Avenue, said: “BPHA were absolutely amazing – we felt they listened to us and are on our side. It’s a pity the same couldn’t be said of the other parties.

“At the end of the day though I hope we are delivered what BPHA promised.”


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A BPHA spokesman said: “We do not agree with all of the findings in the surveys and are taking further technical advice about how to make progress.”

The Hunts Post reported last month how some residents on Love’s Farm said they were forced to chose between eating or heating during the winter months, with some claiming they paid between �200 and �300 per month in electricity to run the boilers.

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NIBE has said the boilers are efficient and problems are likely to be caused by incorrect installation.

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