County health trust is rated ‘good’ in all areas by inspectors
- Credit: Archant
A health body responsible for a range of services across Cambridgeshire has been rated as good in all areas by the Care Quality Commission.
The Cambridgeshire Community Services NHS Trust, which delivers the county’s school immunisation programme, contraception and sexual health services, and dental services was rated ‘good” in all five assessment areas by inspectors.
The trust is based in Meadow Lane, St Ives, but works across the county, as well as in locations across the wider East of England.
Matthew Winn, chief executive of the organisation, said: “I am delighted that the trust and the services our staff deliver have been rated as ‘good’, with many examples of outstanding practice being recognised.
“These ratings reflect the dedication and professionalism of our staff and the phenomenal programme of service improvements that have taken place across our regional services in the last few years. All of this contributes to us providing high quality health services that improve the outcomes for local residents.”
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Responding to the report’s findings, Julia Sirett, chief nurse, added: “Quality is at the heart of everything we do and to be rated ‘good’ for the safety, effectiveness, responsiveness, care and compassion of our services is a credit to our amazing staff.”
Community dental services provided to Cambridgeshire and Peterborough residents were singled out for specific praise, with the care and compassion shown to often vulnerable clients rated as ‘outstanding’.
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Mr Winn added: “The trust’s overall leadership, management and governance arrangements were also rated ‘good’; which is excellent news for local people given the strong link between these and the quality of services delivered.
“The CQC team did identify a small number of areas where we can improve and these have either been addressed or are in the process of being addressed.
“I would like to take this opportunity to thank each and every member of staff across our regional services for their hard work, without which we would not have received such fantastic ratings.”
In its report, the commission called on the trust to improve the time it takes to resolve complaints, in line with its stated policies. It also called for the trust to review its storage policy in relation to patient dental records, to ensure they remain secure and confidential.