A village care home has been praised for meeting industry regulations despite a breach of regulations.
It follows an inspection of Hill View, on Judiths Lane, in Sawtry, by the Care Quality Commission (CQC) between June 20 and July 15.
A report published on September 25 said the inspection was carried out to follow-up on concerns received about the registered manager.
The inspection was the first to be carried out since December 2022, almost two years before the provider changed its legal entity in October last year.
Hill View is a residential care service, run by Oak House Homecare Cambs Limited, that provides accommodation and personal care for up to 16 people at one time.
In a report, inspectors said the service was "visibly clean" and "good infection control procedures were in place."
The independence of residents "was promoted whenever possible" and "consent was sought when providing care," it added.
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Inspectors received "positive comments from people living at the service, family members and staff".
One resident told inspectors: "I do feel safe here. I don’t worry about any of the staff or other residents."
Another added: "I have felt safe since I have been here. I know people are looking out for me and they will come and see me in my room."
The CQC identified one breach of regulation in relation to good governance and called on the provider for an action plan in response to the inspection.
The report added: "The governance at the service was not robust as the issues we found had not been identified during their own auditing processes.
"For example, records relating to people’s care and treatment were not always accurate or up to date to reflect people’s current needs and some information we found contradictory.
"Additional information was required to ensure that risks to people had been mitigated."
A spokesperson for Oak House Homecare Cambs: "The regulator did find one shortfall which we have addressed by bringing in external auditors rather than doing it in house.
"We expect this short coming to soon be up to our usual standard and hope to receive a good rating in all areas at the next inspection."
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