Sewerage complaint still not resolved
I READ the interview with Jonson Cox, chief executive of Anglian Water, with great interest as I also had cause for complaint with the unsatisfactory actions of the company. After contacting Anglian Water s area office at Lincoln, and failing to receive a
I READ the interview with Jonson Cox, chief executive of Anglian Water, with great interest as I also had cause for complaint with the unsatisfactory actions of the company.
After contacting Anglian Water's area office at Lincoln, and failing to receive a satisfactory answer to my problem, I wrote direct to the chief executive at the headquarters in Huntingdon. I did not receive an acknowledgement of my letter nor did I receive the courtesy of a reply. This is both gross inefficiency and bad manners.
It makes me wonder how many other overpaid executives of industry duck and weave and fail to face up to reality and responsibility while safeguarding their cushy positions.
It is little wonder that this once-great country of ours is in free-fall and, unless people in authority from Westminster downwards face up to facts and take positive action, there is a bleak outlook indeed for the future.
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In the last paragraph, mention is made about rain water not going into the main sewerage system. This is exactly the problem I am faced with. The storm water from my property flows directly into a surface water outlet before entering the river.
Anglian Water will not accept this and insists on charging me maximum sewerage rates when it states quite categorically in all the literature that people in my situation are entitled to a sewerage rate reduction.
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ALAN R SHEPPERSON
The Lion Yard