Refusal to deliver

TESCO in Huntingdon is refusing to deliver shopping to some addresses on Oxmoor as it says its delivery drivers have been intimidated. Now Huntingdon town councillor, Jill Watkin-Tavener, is calling on the retail giant to review its policy. Cllr Watkin-T

TESCO in Huntingdon is refusing to deliver shopping to some addresses on Oxmoor as it says its delivery drivers have been intimidated.

Now Huntingdon town councillor, Jill Watkin-Tavener, is calling on the retail giant to review its policy.

Cllr Watkin-Tavener, who is also chairman of the Oxmoor Community Action Group, said: "I have carried out some investigations into how many people have problems with Tesco. They use postcodes to decide whether to deliver and even if people are disabled, there is no way, they will budge on that."

She added: "Tesco also needs to do something about the number of mobility buggies they have for disabled people at the store. There is only one and if it is in use, you just have to go home again.


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"Residents who have complained have been told to fill in a card and if the store gets enough of them they might buy another one - and this is the highest revenue supermarket in Britain."

The councillor said one Thongsley resident, who did not wish to be named, had been given a computer by her son especially so she could order her shopping online.

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"She ordered her shopping on a Sunday night and paid for it and arranged for it to be delivered the following Tuesday. On the Tuesday they phoned up to say that they could not deliver. She thought they were saying they could not deliver that afternoon, but they were saying they could not deliver at all and they were not offering any alternative."

All the recent positive developments on Oxmoor are being ignored by the giant retailer, Cllr Watkin-Tavener claimed. Yesterday (Tuesday) Oxmoor held a major development showcase at St Barnabus Church, called Oxmoor 2006. There were displays from projects including the children's playgroup, Moor Play, The Juice Bar, a young person's cafe which opens on Saturdays selling smoothies; information about healthy eating in schools, youngsters' vegetable growing projects and details of the new Oak Tree Health Centre to be opened this summer.

The event was arranged on the day of the action group's annual general meeting and included a free, evening barbecue for Oxmoor residents. Some 5,000 leaflets about the event were delivered by organisers and put through people's doors inviting them to take part. The event was sponsored by Sainsbury's and Waitrose.

A spokesman for Tesco said: "In the past, there have been several incidents involving our dot com vans in the area which have endangered our drivers. As we put the safety of our drivers first, we have unfortunately had to stop delivery to certain areas of Oxmoor. We have written to affected dot com customers to apologise for any inconvenience. We are working with the local police and hope to resolve the situation."

The spokesman added that two new electric buggies and two new wheelchairs were being bought for the Huntingdon store.

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