Rail staff in the pink... literally
SO keen is Huntingdonshire s train operator to increase its visibility that it is putting its managers into highly distinctive pink clothing. Once commuters recover from the sensual assault of the shocking tabards they will be able to tell First Capital C
SO keen is Huntingdonshire's train operator to increase its visibility that it is putting its managers into highly distinctive pink clothing.
Once commuters recover from the sensual assault of the shocking tabards they will be able to tell First Capital Connect what they like or hate about their daily journeys.
Tomorrow (Thursday) the embarrassment will be shared by John Harradine, the company's head of operational compliance, and his colleague Sarah Collett. On Friday Mr Harradine is joined by Keith Jipp, head of station services.
On both days they will be on the platforms from 7am until the end of the morning peak at 10am.
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The company, which has been running the trains between London Kings Cross and Peterborough, including Huntingdon and St Neots, for 18 months, is unapologetic about its managers' ordeal.
"It's a distinctive colour, and some people like it," said a spokesman.
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Managing director Elaine Holt said: "We always try to get out and about to speak with customers as much as we can, as their feedback is vital in helping us to continue to improve the service we offer. This week, we're asking our customers to tell us the one thing we should do to improve customer service."
Huntingdon station has achieved "secure station" status after reaching a Department of Transport standard for personal security measures.
Ticket gates were recently installed to prevent access to the trains by people who have not troubled the booking office clerks or ticket machines, CCTV has been upgraded and staff have received additional training.