Council praised for customer service

THE customer service centre for Huntingdonshire District Council has been given a glowing report in a satisfaction survey, HDC says. Six months after the centre opened, visitors were asked to complete a short questionnaire to say how satisfied they were w

THE customer service centre for Huntingdonshire District Council has been given a glowing report in a satisfaction survey, HDC says.

Six months after the centre opened, visitors were asked to complete a short questionnaire to say how satisfied they were with the service.

HDC said 99 per cent of respondents thought it was good or excellent.

The customer service centre at Centenary House, in St Mary's Street, Huntingdon, brings together council services which had previously located within Pathfinder House.


You may also want to watch:


Since the new centre opened at the end of July the customer services team has seen nearly 40,000 people.

The centre at Centenary House is temporary and will be replaced by a permanent building as part of the redevelopment of Pathfinder House, due to be completed in 2010.

Most Read

Become a Supporter

This newspaper has been a central part of community life for many years. Our industry faces testing times, which is why we're asking for your support. Every contribution will help us continue to produce local journalism that makes a measurable difference to our community.

Become a Supporter
Comments powered by Disqus