Control centre saved a minute
EAST Anglia s new £1.2million ambulance control centre has helped cut response times by an average of almost a minute, according to the latest figures. The new centre at Hellesdon, near Norwich, opened on July 5 last year and has dealt with more than 750,
EAST Anglia's new £1.2million ambulance control centre has helped cut response times by an average of almost a minute, according to the latest figures.
The new centre at Hellesdon, near Norwich, opened on July 5 last year and has dealt with more than 750,000 emergencies and urgent and routine medical cases in Norfolk, Suffolk and Cambridgeshire.
In its first year of operation the average response to a 999 call was eight minutes and four seconds compared with eight minutes 59 seconds in the previous 12 months.
Director of operations for the East England Ambulance NHS Trust (EEAST) Rob Lawrence paid tribute to the call takers and dispatchers who work around the clock to ensure the smooth running of the service.
You may also want to watch:
"The past year has been the highest performing year ever in the history of the ambulance service in Norfolk, Suffolk and Cambridgeshire," he said.
- 1 Royal Oak in Hail Weston named as the best pub in Cambridgeshire
- 2 Life sentence for Huntingdon paedophile who abused seven girls
- 3 Equipment worth £6,000 stolen from farm during overnight break-in
- 4 Huntingdon man found with stash of drugs and cash is jailed
- 5 Road closure in Huntingdon over weekend of July 31
- 6 Paedophile caught by cops after preying on 'teenage girls' online
- 7 Brampton's 'fantastic' village fete welcomes 4,000 revellers
- 8 St Ives woman who sold ecstasy to school children avoids jail
- 9 'Father' found guilty of murdering his teenage daughter
- 10 First post-lockdown Parkrun in St Neots held in memory of four runners