CAN anyone tell me why St Neots bus service has been reduced by Stagecoach to such an unusable system? It took me 50 minutes to get home from the train station which previously took only 10-15 minutes in rush hour. Having been a regular user on the commuting service since 2001 and recently seen the increase in customers, I am somewhat surprised to see the service cut in such a way that commuters will no longer be able to use it. Already, fellow travellers are resorting to using cars rather than face a wait of 30 minutes, without shelter, and then a longer route back. I thought it was both national and local policy to encourage public transport in order to reduce congestion, global warming etc. Will they be axing the service altogether, citing lack of customers, next? SARA FOYLE Monarch Road Eaton Socon Editor's note: Stagecoach's managing director last week apologised to customers through The Hunts Post for the teething troubles with the timetable changes.