Premier Travel customers will be protected as Flybe collapses
All customers that have booked with Premier Travel which includes a flight with FlyBe are 100% financially protected. PICTURE: Archant - Credit: Archant
The firm has said that all customers who have booked through them will be protected.
Premier Travel. - Credit: Archant
A travel firm based in St Ives has said that travellers who have booked a holiday through them will be 100 per cent financially protected, after it was announced today that airline Flybe has ceased trading.
Following the news that airline FlyBe has ceased trading today, Premier Travel will be working to ensure any customers who have a booking with Flybe flights, both in resort and due to travel, are taken care of.
The carrier said the impact of the coronavirus outbreak on demand for air travel was partly to blame for its collapse, leaving 2,000 jobs at risk.
Its website now advises customers to "not travel to the airport" unless they have arranged an alternative flight.
All customers that have booked with Premier Travel which includes a flight with FlyBe are 100% financially protected.
An emergency team has been set up at Premier Travel's head office to contact all affected customers.
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Paul Waters, Director of Premier Travel, said: "Everyone at Premier Travel is sad to hear that FlyBe has ceased trading. Our customers and their travel plans are our priority and we will be contacting them to reduce the impact of this news.
"We have a number of customers booked on FlyBe flights throughout 2020 and we will be dealing with these departures in date order. We appreciate your patience while this takes place.
"Our thoughts go out to our friends and colleagues at FlyBe and to all customers whose holidays have been affected. All of our bookings are financially protected so we will now be working to find alternative routes or flights for customers."
Customers with any concerns are asked to contact their local branch. See: http://bit.ly/PTbranches
