Resolution imminent over Towerfields parking fiasco

07:00 08 January 2014

Car Parking signs at Towerfields, Huntingdon.

Car Parking signs at Towerfields, Huntingdon.


Motorists who were fined for overstaying parking restrictions at Towerfields leisure complex in Huntingdon are due to get official confirmation this week that they will get refunds or their fines waived.

Legal & General said that because of the Christmas break its decision to refund motorists had yet to reach the right people who enforce the fines but it expected the situation to be resolved by the end of the week.

The Hunts Post has received daily calls and e-mails from infuriated motorists looking for refunds after receiving £100 fines for breaking a three-and-a-half hour parking limit introduced on November 30.

On December 24, we started a petition, calling on Legal & General to “Ditch the Fines”. Less than a week later, the company announced it had told Civil Enforcement Limited to suspend its enforcement cameras.

Many people received fines in the post after visiting Towerfields to watch a film at Cineworld and eat at one of the restaurants – an impossible task to achieve within the time limit. There is a machine in Cineworld where motorists can enter their vehicle’s registration to extend their parking beyond the limit, but motorists complained it was hidden away and there were no other machines in any other buildings.

The Hunts Post understands that the cameras will remain in place, but with a longer time limit.


  • Someone is telling porkies here.I am sure the Hunts Post is not that someone. Either information and communication is not happening, or Creative Parking ( Robbing) Solutions are not keen to stop trying to rob us with a view to keep the dosh for as long as possible.I am sure is being broken here.

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    Wednesday, January 8, 2014

  • Have just contacted Civil Enforcement this morning as I received an invoice for overstaying the new time limit here on the 4th Dec after having a meal and going to the cinema. They stated that they are aware of the issues surrounding the car park but the information printed in this news paper is false (their words) and that they will not be refunding anyone and the charge I incurred ( which I have not yet paid) still stands and I would have to go through the appeals process in writting with them to contest the charge.

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    A Hughes

    Wednesday, January 8, 2014

  • RE the above comments. I have also received notification this morning following an appeal sent for a parking notice on the 15th December that the charge still stands. I too will no longer be using any if the facilities on the site ever again (and have absolutely no intention of paying the fine from a bunch of profiteering mercenaries). It would be nice if the Hunts Post could confirm - with reference in terms of a name or telephone number - who has led them to believe that these previous fines will be wiped clean.

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    Paul F

    Thursday, January 9, 2014

  • I have had my dispute declined this morning. We had taken two cars as it was a treat for my son and his friends to go to the cinema and have McDonalds. My family will certainly not be using this facility again and I am refusing to pay the fine. Legal and General should hold their heads in shame.

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    Thursday, January 9, 2014

  • Hey all, I'm in the same boat. I appealed for the violation they gave me and their respond was I still have to pay it anyways and whatever this article is saying isn't true. So what happens now? Did you guys still pay your dues?

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    Friday, January 10, 2014

  • Have also had appeal declined, quite happy to go to court over issue. Any others?

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    m king

    Thursday, January 9, 2014

  • I have also just had my appeal declined by Civil Enforement limited, complained to Cineworld who said it wasn't their car park and their staff had no obligation to flag the new parking limit (despite the film and adverts we were seeing running to 3 hours). We won't be using Cineworld again.

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    Mike S

    Thursday, January 9, 2014

The views expressed in the above comments do not necessarily reflect the views of this site

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