Dial 111 for medical help – new Cambridgeshire health helpline goes live

PUBLISHED: 14:42 07 March 2014 | UPDATED: 14:59 07 March 2014

NHS England

NHS England

Archant

A new medical telephone service is now available to Cambridgeshire residents.

The NHS 111 number has been introduced to help make it easier for people to access local health services, advice and information. 111 is available 24 hours a day, seven days a week, 365 days a year and calls from landlines and mobile phones are free.

People should use the NHS 111 service if they need medical help or advice urgently but it’s not a life-threatening situation.

They should call 111 if:

• They think they need to go to A&E or another NHS urgent care service;

• They don’t think they can wait for an appointment with their GP; or

• They don’t know who to call for medical help.

For immediate, life-threatening emergencies people should continue to call 999.

111 will connect the caller to a team of fully trained call advisers in Peterborough, who are supported by experienced nurses and paramedics. They will ask the caller questions to assess the symptoms and give them the healthcare advice they need or direct the most appropriate and available local service.

More news stories

Yesterday, 15:45

A talented cook from Great Stukeley who made it all the way to the final of popular television series Masterchef has spoken of her ‘bizarre and inspiring’ experience on the show.

Yesterday, 14:03

Parents and supporters of Sawtry Village Academy gathered to show their support for the launch of a new school campaign.

Yesterday, 11:48

A nursery in Huntingdon has been forced to close by Ofsted while an investigation takes place into an incident.

Yesterday, 10:06

The Queen has approved a new royal title for Papworth Hospital.

Most read stories

Local business directory

Cambridgeshire's trusted business finder
HOT JOBS

Show Job Lists

Digital Edition

Image
Read the Hunts Post e-edition E-edition

Newsletter Sign Up

Sign up to receive our regular email newsletter